Welcome to www.graftonstreetlakemary.com (the “Site”), operated by Grafton Street and Crown Alley Lake Mary (“we,” “us,” or “our”). By accessing or using this Site, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read them carefully. If you do not agree to these Terms, please do not use this Site.

1. Use of the Site

By accessing or using the Site, you confirm that you are at least 18 years of age or are using the Site under the supervision of a parent or legal guardian. You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Online Orders & Reservations

• Orders placed through the Site are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order at our sole discretion.

• Reservations are not confirmed until you receive a confirmation email or message.

3. Gift Cards

• Gift cards purchased through the Site or in person are non-refundable and non-transferable.

• Lost or stolen gift cards cannot be replaced.

• Gift cards do not expire unless otherwise stated at the time of purchase.

4. Intellectual Property

All content on the Site, including but not limited to text, images, logos, graphics, audio, and software, is the property of Grafton Street and Crown Alley Lake Mary or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or publicly display any portion of the Site without our prior written consent.

5. User Submissions

By submitting feedback, reviews, or any other content through the Site or our social platforms, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content for promotional or marketing purposes.

You agree not to submit content that is unlawful, offensive, or violates the rights of others.

6. Privacy

Use of the Site is also governed by our Privacy & Cookies Policy which is incorporated into these Terms by reference. Please review it for information about how we collect, use, and protect your data.

7. Disclaimers

The Site is provided “as is” and “as available” without warranties of any kind, either express or implied. We make no warranties regarding the accuracy, reliability, or availability of the Site or its content.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services, even if we have been advised of the possibility of such damages.

9. Modifications to Terms

We may update or modify these Terms at any time without notice. By continuing to use the Site after changes are posted, you accept those changes. We encourage you to check this page periodically.

10. Governing Law

These Terms and your use of the Site shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us.